Frequently Asked Questions
Everything you need to know about bringing Kamalia Studio into your home.
What is the typical shipping timeline for home decor items?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping typically takes 5-7 business days to arrive.
Do you offer international shipping?
Yes, Kamalia Studio ships worldwide. International delivery times vary by destination and usually range from 10-21 business days.
What is your return policy if a product doesn't fit my space?
We offer a 30-day return policy on all unused items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged.
How do I care for my Kamalia Studio textiles and ceramics?
Each product comes with specific care instructions. Generally, we recommend hand-washing our artisanal ceramics and using a gentle, cold-water cycle for all handcrafted textiles.
What should I do if my order arrives damaged?
We take great care in packaging, but if an item arrives broken, please email our support team within 48 hours with photos of the damage to receive a free replacement.
Are your products sustainably sourced?
Sustainability is at our core. We partner with ethical manufacturers and independent artisans who prioritize natural materials and fair labor practices.